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Aviva car insurance is part of Aviva plc, the largest general insurer in the UK. For Car insurance, they’re the third largest provider in the UK, offering comprehensive, third party and third party, fire and theft insurance, alongside more specialist products such as Aviva Zero, electric car insurance and telematics insurance via General Accident.
The way to contact Aviva car insurance depends on what kind of policy you have with them.
If you are an Aviva distinct customer, or have either a policy number starting with MMV, MOT, MMO, CVM, HPI, VAN or BRK or a quote reference starting QTE, you can contact them using the following details:
If you have a policy starting 72, you have an online only policy, so you will need to use your online account. If you have Aviva zero car insurance or AvivaPlus car insurance, you will also need to manage your policy online.
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Aviva offers a wide range of policies, from learner driver insurance to van insurance. The three main policies are comprehensive, third party fire and theft and electric car. These are briefly detailed below:
Aviva zero car insurance is an option if you’re looking to be more eco-friendly with your driving.
When you give your mileage and vehicle, they’ll calculate your carbon emissions from either driving or charging your vehicle and offset the first 1,000 miles. If you choose to offset 50% of the remaining miles, they’ll match it.
Aviva zero is an online only policy.
As well as the items detailed above, the EV specific car insurance also covers you for running out of charge when you’re on the go. You’ll get picked up by the RAC who will either charge your battery or get you to a charge point. If you’re worried about running out of charge or have range anxiety, this cover would be a good choice. It also includes cover for accessories, such as charging cables and wall boxes.
With Multicar cover, you can register up to 5 vehicles at your address and save 10% for each vehicle you add to your policy. You’ll benefit from these savings, alongside easier admin by aligning the renewal dates of the vehicles in your household.
You can take out this policy for multiple vehicles when you sign up or add vehicles to your existing policy. This product is available as Comprehensive, or Third party, fire and theft.
They also offer Telematics car insurance, underwritten by General Accident. The Telematics policy is only available for young drivers aged 17-24.
Safer young drivers can pay less at renewal if they are deemed to be safer drivers. You receive an upfront telematics price at purchase, then your driving is tracked throughout the next year, possibly resulting in a reduced premium if your driving is viewed as safe. With their free app, you can view your score and tips to improve your driving.
If you would need to make changes, such as changing your vehicle, or cancel Aviva car insurance, you can do so by calling them. The Aviva car insurance contact number to cancel is:
There is a fee of £38 if you wish to cancel, unless you are within the 14-day cooling off period and your policy has not started. In this instance, cancelation is free.
If you have an online only policy, you’ll need to cancel online.
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